User Asset Management
BMC Helix Client Management

In a business landscape that is increasingly dependent on technology, companies face complex challenges in managing their devices and distributed IT environments. From the need to guarantee data security to optimizing productivity and automating processes, IT teams need robust solutions to meet these demands.
BMC Helix Client Management offers an efficient approach to solving these problems. Below, we highlight the main customer needs and how this solution can meet them.
Centralized Device Management
Companies often deal with a large volume of distributed devices, including computers, smartphones and tablets, used both locally and remotely. The lack of a centralized solution for managing these devices can result in inefficiencies, increased costs and security risks.
How BMC Helix Client Management helps
BMC Helix Client Management enables centralized management of all IT devices, regardless of their location. Through a single platform, IT teams can monitor, manage and configure devices across the entire environment, ensuring a complete view and optimized control.
Security and Compliance Guarantee
With the increase in remote working and the use of mobile devices, information security and regulatory compliance have become critical priorities. Organizations need to ensure that devices are up-to-date, protected against threats and in compliance with regulatory standards.
How BMC Helix Client Management helps:
The solution enables continuous monitoring of device compliance with the company's security policies. By automating security updates and patches, BMC Helix Client Management significantly reduces the risk of vulnerabilities, keeping devices safe from cyber threats.
Process Automation and Operational Cost Reduction
Automation is key to increasing the efficiency of IT operations, reducing costs and freeing up teams to focus on more strategic activities. However, many companies still spend valuable time and resources on manual tasks such as software installation and asset management.
How BMC Helix Client Management helps:
With BMC Helix Client Management, companies can automate routine IT tasks such as software updates, hardware inventory and license auditing. This not only improves efficiency, but also reduces operating costs by eliminating the need for manual intervention and optimizing the use of IT resources.
Agile and efficient remote support
Companies that have geographically distributed teams or work in a hybrid model face challenges when it comes to providing efficient technical support. Delays in resolving problems can impact employee productivity and generate dissatisfaction.
How BMC Helix Client Management helps:
The solution offers secure and efficient remote support, allowing IT teams to resolve problems quickly, regardless of the user's location. BMC Helix Client Management provides real-time remote assistance, enabling diagnostics and corrections without the need for physical presence, improving end-user productivity.
Software and Hardware Lifecycle Management
Managing the lifecycle of software and hardware assets, from acquisition to disposal, can be a complex and error-prone process, especially without a solution that provides total visibility and control.
How BMC Helix Client Management helps:
BMC Helix Client Management enables complete tracking of software and hardware assets throughout their lifecycle. This includes everything from acquisition, installation and use, to replacement or safe disposal, ensuring that companies get the most out of their investments and follow best practices for disposing of obsolete assets.
Improved Employee Productivity
Outdated devices, lack of adequate technical support and software management failures can have a direct impact on employee productivity. Ensuring that all devices are working optimally is essential to maintaining efficiency.
How BMC Helix Client Management helps:
Through process automation, updates and quick fixes, BMC Helix Client Management ensures that devices are always up to date and working at full capacity. This reduces downtime and improves the user experience, allowing employees to keep their productivity up.
Visibility and Control in Hybrid Environments
In a world where hybrid working has become the norm, companies need a solution that offers total visibility over devices operating inside and outside corporate networks, ensuring that they are all under effective management, regardless of their location.
How BMC Helix Client Management helps:
The solution provides comprehensive visibility and control, regardless of where the devices are operating. Whether within company networks or in remote environments, the platform makes it possible to manage, monitor and ensure compliance of all devices, offering an effective solution for hybrid work environments.
Why Choose BMC Helix Client Management?
BMC Helix Client Management is a complete solution for IT device management, offering automation, security and operational efficiency. It helps companies reduce costs, improve productivity, ensure compliance and increase security in complex, distributed environments. With a unified and intuitive platform, BMC Helix Client Management gives IT teams the tools they need to proactively manage devices, maintaining control and visibility, and ensuring the success of IT operations in any scenario