Our Values

Efficiency, innovation, ownership, customer focus and ambition are the foundations of the Lotus profile.

  • Excellence

    We always aspire to deliver to the highest standard when serving our customers, generating unique value through innovation.

  • Transparency

    Communicating with everyone smoothly, accurately and efficiently, whether between employees, clients and even suppliers.

  • Commitment

    Demonstrating knowledge and responsibility, creating reliability. We talk about proactivity with assertive, reliable attitudes and by example.

Our Benefits

Thinking about your health

  • Health plan without co-payment
  • Dental plan

Thinking of you

  • Transport voucher / Fuel allowance
  • Food vouchers
  • Birthday Day Off

Thinking about your development

  • Educational aid
  • Mentoring Program

Available positions

 

Vacancy: Solutions Consultant

Responsible for technical projects. 

Requirements:

  • Responsible for leading technical projects for the transfer and installation of Datacenter infrastructure equipment, ensuring execution in accordance with the best practices and quality standards defined by the client. Another area of activity will be managing and monitoring air-conditioning system installation projects, ensuring that they are carried out in accordance with the technical specifications, safety standards and client requirements.
  • Preparation of budgets based on the LPU, as well as preparation and validation of technical documents, including the Decommissioning Report, the Provisional Installation Plan (PPI) and the Definitive Installation Plan (PDI), in addition to monitoring field activities on site and remotely, ensuring compliance with the technical scope, deadlines and quality defined.
  • He will work in direct interface with third-party suppliers, being responsible for negotiating and ensuring compliance with the contracted scope, guaranteeing delivery within the established timeframe, cost and quality standards. 
  • He will work closely with internal teams, clients and partners, ensuring technical and operational excellence at all stages of the project.

Activities:

  • Education: Electrical Engineering, Telecommunications Engineering or related areas.
  • Proven experience in projects to transfer and reinstall datacenter equipment (servers, blades, switches, PDUs).
  • Experience in hardware reuse processes and associated technical documentation.
  • Experience with air conditioning infrastructure projects.
  • Experience in the telecommunications market, preferably with experience in projects with the TIM operator.
  • Knowledge of the TIM environment and technical standards will be considered an important differential.
  • Experience in managing and negotiating with outsourced suppliers, ensuring compliance with scope, deadline and cost.
  • Ability to work both in the field and remotely, with a focus on quality and safety. Availability for occasional national travel.
    •  
 

Vacancy: Marketing Assistant

Responsible for technical and strategic support in the development of actions within the Marketing team. 

Requirements:

  • Experience in Marketing, Advertising, Graphic Design;  
  • Mastery of the main design and creation tools:
  • Adobe Photoshop/ Illustrator/ Acrobat/ Canva (or similar);
  • Knowledge of digital marketing tools: 
  • Meta Business Suite, Google Ads, or similar;  
  • Differential: Experience in communication in the area of Health and Technology.

Activities:

  • Plan and execute institutional and digital marketing actions and campaigns;
  • Developing and maintaining the marketing calendar, ensuring strategic alignment between all areas; 
  • Creating and adapting graphic materials (institutional, digital and printed) while maintaining the brand's visual identity; 
  • Producing presentations, folders, banners, posts and pieces for social networks; 
  • Supporting the management of social networks and relationships with communication partners;
  • Measuring campaign results and proposing continuous improvements;
  • Actively contributing creative ideas for internal and external engagement campaigns and actions.
    •  
 

Vacancy: Salesman RJ

B2B account management for the Telecom/IT area. 

Requirements:

  • Have previous successful experience in companies in the same sector.
  • Know how to develop leads and build relationships with new clients;
  • Hunter" profile;
  • Have your own client portfolio;
  • Willingness and interest to work in other states from time to time.

Activities:

  • Management of existing and new accounts; 
  • Presentation of portfolio and adaptation to the client's needs; 
  • Monitoring indicators; 
    •  
 

Vacancy: Service Desk Assistant

Responsible for providing Level 1 technical support to users (internal or external), acting as the initial point of contact for all technology-related requests and incidents. 

Requirements:

  • Operating systems: Basic to intermediate proficiency in Windows and/or Linux (depending on the environment).
  • Networks: Network basics (IP, DNS, Gateway, network settings).
  • Hardware: Knowledge of basic assembly and maintenance of computers and peripherals.
  • Software and Applications: Familiarity with the Office Package (or equivalent), e-mails and browsers. Support tools:
  • Experience or familiarity with call management systems (ITSM). 

Activities:

  • Registering and Answering Calls: Receive, register and categorize support requests via telephone, e-mail, chat or ticket system.
  • Troubleshooting (First Level): Try to solve basic technical problems (troubleshooting) of hardware, software and network (Ex: password reset, e-mail settings, printing problems, installation of standard software).
  • Escalation: When unable to resolve the problem, forward the call to the Level 2 support teams or higher (Analysts, Infrastructure, etc.), following up until resolution.
  • Communication: Keeping the user informed of the status of the ticket and ensuring friendly and efficient service. Documentation: Keeping the knowledge base up to date with information on recurring problems and solutions.
  • Installation and Maintenance: Providing support in the installation and basic maintenance of computers and peripherals.
    •  
 

Vacancy: JR Developer

Responsible for developing solutions and new technologies internally and for clients;

Requirements:

  • Higher education in IT or related areas;

  • Knowledge of software development/software engineering;

  • Experience in programming languages; 

Activities:

  • Understand the needs of users and clients in order to define the functionalities and technical specifications of the software; 

  • Carry out tests to identify and correct faults and guarantee the quality and stability of the software;

  • Make continuous improvements, update existing functionalities and ensure that the software remains functional. 

    •  
 

Vacancy: Solutions Analyst

Acting as an agent of agile transformation, performing the functions of Product Owner and Scrum Master, with a focus on maximizing the value of the products developed and promoting team efficiency.

Requirements:

  • Certification: PSM.

Activities:

  • Developing Product Owner and Scrum Master activities.
    •  
 

Vacancy: Data Scientist (Solutions Consultant)

Transforming data into value for the business, collaborating with stakeholders to identify opportunities that can be solved with data. Leading the entire analytical cycle, from data collection, cleaning and preparation, to the development, implementation and monitoring of statistical and machine learning models. Translating complex analyses into clear insights, using visualizations and storytelling techniques to support decision-making at all levels of the organization. Ensuring the effectiveness and scalability of solutions, promoting innovation and a positive impact on the company's results.

Requirements:

  • Mathematics and Statistics;
  • Programming Languages: Advanced;
  • Machine Learning;
  • Data Manipulation and Management;
  • Data Visualization: Tools such as Tableau, Power BI, or libraries in Python (Matplotlib, Seaborn, Plotly) and R (ggplot2);
  • Development Environments (IDEs): Jupyter Notebooks, VS Code, RStudio.
  • Version control: Git and GitHub/GitLab.
  • Cloud Platforms: Basic.

Activities:

  • Define Business Problems and Collect Data:
    • Collaborate with stakeholders to identify and formulate business questions that can be answered with data.
    • Identify relevant data sources and assist in collecting or accessing this data.
  • Explore and Pre-process Data (Cleaning and Transformation):
    • Perform Exploratory Data Analysis (EDA) to understand patterns, anomalies and relationships in the data.
    • Cleaning, transforming and preparing raw data, dealing with missing values, inconsistencies and different formats.
    • Create variables (feature engineering) to improve model performance.
  • Developing and applying Machine Learning and Statistical Models:
    • Select the most appropriate machine learning algorithms or statistical models for the problem (regression, classification, clustering, time series, etc.).
    • Train, validate and optimize these models, adjusting parameters and evaluating their performance. 
  • Interpreting and Communicating Insights:
    • Translating complex analysis and modeling results into clear, concise and actionable insights for technical and non-technical audiences.
    • Use data visualizations and storytelling to present findings. 
  • Implement and monitor solutions in production (in collaboration):
    • Work with Data Engineers and Machine Learning Engineers (MLOps) to help deploy the models in production environments.
    • Monitoring the performance of models in production and making adjustments or retraining when necessary.
    •  
 

Vacancy: Data Engineer (Solutions Consultant)

Developing, structuring and maintaining robust, secure and scalable data architectures and pipelines, ensuring the quality, governance and availability of information. Providing innovative solutions that enable the efficient and reliable processing of large volumes of data, in compliance with the best security and privacy practices. Working in collaboration with multidisciplinary teams to transform data into business value, promoting automation, standardization and ongoing support for the company's analytical and operational demands.

Requirements:

  • Programming languages:
    • Python: Advanced
    • SQL: Advanced 
    • Java/Sacala: Intermediate (Big Data ecosystems such as Apache Spark)
  • Databases:
    • Relational (SQL): PostgreSQL, MySQL, SQL Server, Oracle.
    • Non-Relational (NoSQL): MongoDB, Cassandra, DynamoDB, Redis.
    • Data Warehouses: Snowflake, Amazon Redshift, Google BigQuery, Teradata.
  • Big Data tools and ecosystems:
    • Apache Spark:
    • Apache Kafka:
    • Hadoop: HDFS (Hadoop Distributed File System) and other components of the ecosystem.
  • Orchestration tools: Apache Airflow, Prefect, Dagster.
    • Cloud Computing:
    • Experience with one or more cloud platforms (AWS, GCP, Azure) and their data services (e.g. S3, Redshift, Glue, Dataflow, BigQuery, ADLS, Synapse Analytics).
  • Software Engineering:
    • Principles of software development, including version control (Git), unit testing and good coding practices.
    • Development of APIs (RESTful).
  • Data Modeling:
    • Dimensional modeling techniques (Star Schema, Snowflake Schema).
    • Modeling for Data Lake and Data Warehouse.
  • Containers and orchestration:
    • Docker and Kubernetes (desirable for scalable environments).

Activities:

  • Designing and Building Data Architectures:  
    • Define the architecture of data systems, such as data lakes, data warehouses and databases (SQL and NoSQL).  
    • Choosing the most appropriate technologies and tools for each solution. 
  • Developing and maintaining data pipelines (ETL/ELT):
    • Create, optimize and monitor extraction, transformation and loading flows (ETL or ELT) of data from various sources.
    • Ensure the automation and resilience of these pipelines.
  • Ensuring data quality and governance:
    • Implement data validation, cleaning and enrichment processes.
    • Work on standardizing and defining metadata to ensure data consistency and reliability.
    • Ensuring compliance with data security and privacy policies.
  • Optimize Performance and Scalability:
    • Identify bottlenecks and optimize the performance of queries and data processes.
    • Ensure that the data infrastructure can scale to handle large volumes and high data speeds.
  • Collaborate with other teams:
    • Work closely with Data Scientists, Business Analysts and Software Developers to understand their needs and provide the necessary data.
    • Supporting the use of data platforms.
  • Monitoring and troubleshooting:
    • Configure monitoring systems for pipelines and data infrastructure.
    • Diagnosing and resolving problems that may arise in data flows.
  •  
 

Vacancy: Analyst Production - ControlM

We are looking for a professional strategic e technical to work in administration, optimization support e development of jobs in the tool BMC ControlM.

Requirements:

  • Education higher complete in IT or related areas.

Activities:

  • Administration Control ControlM, configuration of agents e servers;

  • Management management management e maintenance of workflows;

  • Creation e optimization of jobs, schedules e dependencies;

  • Automation of automation with scripts (Shell, Python, PowerShell, SQL, Java etc.);

  • Configuration of alerts, integrations with systems (ERPs, SAP, APIs, Cloud, DB etc.);

  • Monitoring performance performance, troubleshooting e analysis analysis logs;

  • Support a critical critical e compliance with policies policies POLICIES;

  • Proposition of improvements, automation e control of control.

    •  

Commercial Trainee

- Infrastructure

We're looking for talent,

to join our team!

Responsibilities:

      • Meetings with Account Managers (AMs) to follow up opportunities;
      • Preparation of technical proposals and document support;
      • Organization and management of sector information.
      • Development of strategic proposals;

Requirements:

      • Student of Engineering, Computer Science, Programming or related areas;
      • Self-taught and easy to learn new concepts;
      • Good organization and management of multiple demands;
      • Ability to extract and synthesize information clearly;
      • Advanced English (reading and translating messages objectively).
    •  

We have an opportunity for atechnical assistant to work remotely:

 

- Technical Assistant III - Colombia

(01 vacancy)

 

 

Responsibilities:

      • Carrying out daily Service Desk activities;
      • Serving users of IT services, such as customers, business partners and company employees;
      • Resolving technical problems, such as security breaches, application errors and others;
      • Adapting products and services to the reality of each user;
      • Acting proactively to resolve complex IT requests;
      • Manage program life cycles;
      • Maintaining systems and programs;
      • Implement new technological tools;
      • Manage user access permissions;
      • Produce reports to monitor the progress of the work;

Requirements:

      • Reside in Colombia/Argentina/Chile.
      • Ongoing or completed training in the IT area, such as a bachelor's degree in Software Engineering, Computer Science or Information Technology
      • Professional experience in IT
      • Knowledge of ITIL 4 Foundation
      • Communication skills and customer service
      • Ability to work in a team
      • Ease of learning
      • Empathy
      • Ability to work under pressure

We have an opportunity for atechnical assistant to work remotely:

 

- Technical Assistant III - Colombia

(01 vacancy)

 

 

Responsibilities:

      • Carrying out daily Service Desk activities;
      • Serving users of IT services, such as customers, business partners and company employees;
      • Resolving technical problems, such as security breaches, application errors and others;
      • Adapting products and services to the reality of each user;
      • Acting proactively to resolve complex IT requests;
      • Manage program life cycles;
      • Maintaining systems and programs;
      • Implement new technological tools;
      • Manage user access permissions;
      • Produce reports to monitor the progress of the work;

Requirements:

      • Reside in Colombia/Argentina/Chile.
      • Ongoing or completed training in the IT area, such as a bachelor's degree in Software Engineering, Computer Science or Information Technology 
      • Professional experience in IT 
      • Knowledge of ITIL 4 Foundation
      • Communication skills and customer service 
      • Ability to work in a team 
      • Ease of learning 
      • Empathy 
      • Ability to work under pressure

We have an opportunity for atechnical assistant to work remotely:

 

- Technical Assistant III - Colombia

(01 vacancy)

 

 

Responsibilities:

      • Carrying out daily Service Desk activities;
      • Serving users of IT services, such as customers, business partners and company employees;
      • Resolving technical problems, such as security breaches, application errors and others;
      • Adapting products and services to the reality of each user;
      • Acting proactively to resolve complex IT requests;
      • Manage program life cycles;
      • Maintaining systems and programs;
      • Implement new technological tools;
      • Manage user access permissions;
      • Produce reports to monitor the progress of the work;

Requirements:

      • Reside in Colombia/Argentina/Chile.
      • Ongoing or completed training in the IT area, such as a bachelor's degree in Software Engineering, Computer Science or Information Technology 
      • Professional experience in IT 
      • Knowledge of ITIL 4 Foundation
      • Communication skills and customer service 
      • Ability to work in a team 
      • Ease of learning 
      • Empathy 
      • Ability to work under pressure

We have an opportunity for atechnical assistant to work remotely:

 

- Technical Assistant III - Argentina

(01 vacancy)

 

Responsibilities:

      • Carrying out daily Service Desk activities;
      • Serving users of IT services, such as customers, business partners and company employees;
      • Resolving technical problems, such as security breaches, application errors and others;
      • Adapting products and services to the reality of each user;
      • Acting proactively to resolve complex IT requests;
      • Manage program life cycles;
      • Maintaining systems and programs;
      • Implement new technological tools;
      • Manage user access permissions;
      • Produce reports to monitor the progress of the work;

Requirements:

      • Reside in Colombia/Argentina/Chile.
      • Ongoing or completed training in the IT area, such as a bachelor's degree in Software Engineering, Computer Science or Information Technology 
      • Professional experience in IT 
      • Knowledge of ITIL 4 Foundation
      • Communication skills and customer service 
      • Ability to work in a team 
      • Ease of learning 
      • Empathy 
      • Ability to work under pressure

We havean opportunity for atechnical assistant to work remotely:

 

- Technical Assistant III - Chile

(01 vacancy)

 

Responsibilities:

      • Carrying out daily Service Desk activities;
      • Serving users of IT services, such as customers, business partners and company employees;
      • Resolving technical problems, such as security breaches, application errors and others;
      • Adapting products and services to the reality of each user;
      • Acting proactively to resolve complex IT requests;
      • Manage program life cycles;
      • Maintaining systems and programs;
      • Implement new technological tools;
      • Manage user access permissions;
      • Produce reports to monitor the progress of the work;

Requirements:

      • Reside in Colombia/Argentina/Chile.
      • Ongoing or completed training in the IT area, such as a bachelor's degree in Software Engineering, Computer Science or Information Technology 
      • Professional experience in IT 
      • Knowledge of ITIL 4 Foundation
      • Communication skills and customer service 
      • Ability to work in a team 
      • Ease of learning 
      • Empathy 
      • Ability to work under pressure

We have an opportunity for technical leader to work remotely:

 

- Technical Leader - Colombia

(01 vacancy)

 

 

Responsibilities:

      • Leading and motivating a Service Desk team
      • Leading local and remote teams 
      • Create Service Desk processes and procedures 
      • Draw up a service catalog 
      • Define service metrics such as SLA, SLO, Peak and TMA 
      • Monitor system status and business impacts 
      • Triage support requests 
      • Manage the support team 
      • Coordinating service center resources 
      • Orchestrate user communications
      • Develop effective communication skills
      • Measuring and improving the performance of the Service Center
      • Working with other leaders and departments in the organization

Requirements:

      • Reside in Colombia
      • Complete training in the IT area, such as a bachelor's degree in Software Engineering, Computer Science or Information Technology 
      • Higher education in related areas 
      • Basic knowledge of English 
      • ITIL Certification
      • Experience in team leadership 
      • Soft skills such as assertive communication, organization, critical analysis, creativity and innovation
      • Ability to work in a team 
      • Ease of learning 
      • Empathy 
      • Ability to work under pressure

We have an opportunity for technical leader to work remotely:

 

- Technical Leader - Argentina

(01 vacancy)

 

 

Responsibilities:

      • Leading and motivating a Service Desk team
      • Leading local and remote teams 
      • Create Service Desk processes and procedures 
      • Draw up a service catalog 
      • Define service metrics such as SLA, SLO, Peak and TMA 
      • Monitor system status and business impacts 
      • Triage support requests 
      • Manage the support team 
      • Coordinating service center resources 
      • Orchestrate user communications
      • Develop effective communication skills
      • Measuring and improving the performance of the Service Center
      • Working with other leaders and departments in the organization

Requirements:

      • Reside in Argentina
      • Complete training in the IT area, such as a bachelor's degree in Software Engineering, Computer Science or Information Technology 
      • Higher education in related areas 
      • Basic knowledge of English 
      • ITIL Certification
      • Experience in team leadership 
      • Soft skills such as assertive communication, organization, critical analysis, creativity and innovation
      • Ability to work in a team 
      • Ease of learning 
      • Empathy 
      • Ability to work under pressure
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