Our Values

Excellence

We always aspire to deliver to the highest standard when serving our customers, generating unique value through innovation.

Transparency

Establish communication with everyone from
fluid, precise and efficient manner, either between
employees, customers and even
suppliers.

Commitment

Demonstrating knowledge and responsibility, creating reliability. We talk about proactivity with assertive, reliable attitudes and by example.

Efficiency, innovation, owner vision, customer focus, and ambition are fundamentals of the Lotus profile.

We have the ideal path between you and what you envision for your career. Join us!


Our benefits extend to all positions:

Thinking about your health

Health plan without coparticipation;
Dental plan.

Thinking of you

Vale Transporte / Auxílio Combustível;
Vale Alimentação / Refeição;
Day Off Anniversary.

Thinking about your development

Educational Aid;
Mentoring Program.

OPEN POSITIONS

We are looking for a Tender and Pre-Sales Analyst with experience in analyzing calls for tender and preparing technical and commercial proposals for our clients,
-public bodiesand large private companies.
 
Main responsibilities:
  • Analyzing calls for tenders and technical requirements
  • Preparing and reviewing commercial and technical proposals;
  • Coordinating deadlines and delivery schedules;
  • Interacting with internal areas and helping to organize documents;
  • Monitor tender portals and keep the CRM up to date.
Requirements:
  • Experience with tenders and technical proposals;
  • Good technical writing and deadline management;
  • Knowledge of Excel, Word, PowerPoint and CRM;
  • Education in Administration, Engineering, Technology or related areas
  • Intermediate English (desirable).

    Vacancy: Analyst Production - ControlM

    We are looking for a professional strategic e technical to work in administration, optimization support e development of jobs in the tool BMC ControlM.

    Requirements:

    • Education higher complete in IT or related areas.

    Activities:

    • Administration Control ControlM, configuration of agents e servers;

    • Management management management e maintenance of workflows;

    • Creation e optimization of jobs, schedules e dependencies;

    • Automation of automation with scripts (Shell, Python, PowerShell, SQL, Java etc.);

    • Configuration of alerts, integrations with systems (ERPs, SAP, APIs, Cloud, DB etc.);

    • Monitoring performance performance, troubleshooting e analysis analysis logs;

    • Support a critical critical e compliance with policies policies POLICIES;

    • Proposition of improvements, automation e control of control.

      We are looking for talent to join our team! If you are proactive, organized and want to grow in an environment of innovation and technology, this position is for you!

      Responsibilities:

      -Meetings with Account Managers (AMs) to follow up opportunities; -Preparing technical proposals and supporting documents; -Developing strategic proposals; -Organizing and managing sector information.

      Requirements:
      -Student of Engineering, Computer Science, Programming or related areas; Self-taught and able to learn new concepts; -Good organization and management of multiple demands; -Ability to extract and synthesize information clearly;
      -Advanced English (reading and translating messages objectively).

        We have an opportunity for atechnical assistant to work remotely:

         

        - Technical Assistant III - Colombia (01 vacancy)

         

        Responsibilities:

            • Carrying out daily Service Desk activities;
            • Serving users of IT services, such as customers, business partners and company employees;
            • Resolving technical problems, such as security breaches, application errors and others;
            • Adapting products and services to the reality of each user;
            • Acting proactively to resolve complex IT requests;
            • Manage program life cycles;
            • Maintaining systems and programs;
            • Implement new technological tools;
            • Manage user access permissions;
            • Produce reports to monitor the progress of the work;

          Requirements:

              • Reside in Colombia/Argentina/Chile.
              • Ongoing or completed training in the IT area, such as a bachelor's degree in Software Engineering, Computer Science or Information Technology 
              • Professional experience in IT 
              • Knowledge of ITIL 4 Foundation
              • Communication skills and customer service 
              • Ability to work in a team 
              • Ease of learning 
              • Empathy 
              • Ability to work under pressure

          We have an opportunity for atechnical assistant to work remotely:

           

          - Technical Assistant III - Colombia (01 vacancy)

           

          Responsibilities:

              • Carrying out daily Service Desk activities;
              • Serving users of IT services, such as customers, business partners and company employees;
              • Resolving technical problems, such as security breaches, application errors and others;
              • Adapting products and services to the reality of each user;
              • Acting proactively to resolve complex IT requests;
              • Manage program life cycles;
              • Maintaining systems and programs;
              • Implement new technological tools;
              • Manage user access permissions;
              • Produce reports to monitor the progress of the work;

            Requirements:

                • Reside in Colombia/Argentina/Chile.
                • Ongoing or completed training in the IT area, such as a bachelor's degree in Software Engineering, Computer Science or Information Technology 
                • Professional experience in IT 
                • Knowledge of ITIL 4 Foundation
                • Communication skills and customer service 
                • Ability to work in a team 
                • Ease of learning 
                • Empathy 
                • Ability to work under pressure

            We have an opportunity for atechnical assistant to work remotely:

             

            - Technical Assistant III - Colombia (01 vacancy)

             

            Responsibilities:

                • Carrying out daily Service Desk activities;
                • Serving users of IT services, such as customers, business partners and company employees;
                • Resolving technical problems, such as security breaches, application errors and others;
                • Adapting products and services to the reality of each user;
                • Acting proactively to resolve complex IT requests;
                • Manage program life cycles;
                • Maintaining systems and programs;
                • Implement new technological tools;
                • Manage user access permissions;
                • Produce reports to monitor the progress of the work;

              Requirements:

                  • Reside in Colombia/Argentina/Chile.
                  • Ongoing or completed training in the IT area, such as a bachelor's degree in Software Engineering, Computer Science or Information Technology 
                  • Professional experience in IT 
                  • Knowledge of ITIL 4 Foundation
                  • Communication skills and customer service 
                  • Ability to work in a team 
                  • Ease of learning 
                  • Empathy 
                  • Ability to work under pressure

              We have an opportunity for atechnical assistant to work remotely:

               

              - Technical Assistant III - Argentina (01 vacancy)

               

              Responsibilities:

                  • Carrying out daily Service Desk activities;
                  • Serving users of IT services, such as customers, business partners and company employees;
                  • Resolving technical problems, such as security breaches, application errors and others;
                  • Adapting products and services to the reality of each user;
                  • Acting proactively to resolve complex IT requests;
                  • Manage program life cycles;
                  • Maintaining systems and programs;
                  • Implement new technological tools;
                  • Manage user access permissions;
                  • Produce reports to monitor the progress of the work;

                Requirements:

                    • Reside in Colombia/Argentina/Chile.
                    • Ongoing or completed training in the IT area, such as a bachelor's degree in Software Engineering, Computer Science or Information Technology 
                    • Professional experience in IT 
                    • Knowledge of ITIL 4 Foundation
                    • Communication skills and customer service 
                    • Ability to work in a team 
                    • Ease of learning 
                    • Empathy 
                    • Ability to work under pressure

                We havean opportunity for atechnical assistant to work remotely:

                 

                - Technical Assistant III - Chile (01 vacancy)

                 

                Responsibilities:

                    • Carrying out daily Service Desk activities;
                    • Serving users of IT services, such as customers, business partners and company employees;
                    • Resolving technical problems, such as security breaches, application errors and others;
                    • Adapting products and services to the reality of each user;
                    • Acting proactively to resolve complex IT requests;
                    • Manage program life cycles;
                    • Maintaining systems and programs;
                    • Implement new technological tools;
                    • Manage user access permissions;
                    • Produce reports to monitor the progress of the work;

                  Requirements:

                      • Reside in Colombia/Argentina/Chile.
                      • Ongoing or completed training in the IT area, such as a bachelor's degree in Software Engineering, Computer Science or Information Technology 
                      • Professional experience in IT 
                      • Knowledge of ITIL 4 Foundation
                      • Communication skills and customer service 
                      • Ability to work in a team 
                      • Ease of learning 
                      • Empathy 
                      • Ability to work under pressure

                  We have an opportunity for technical leader to work remotely:

                   

                  - Technical Leader - Colombia (01 vacancy)

                   

                  Responsibilities:

                      • Leading and motivating a Service Desk team
                      • Leading local and remote teams 
                      • Create Service Desk processes and procedures 
                      • Draw up a service catalog 
                      • Define service metrics such as SLA, SLO, Peak and TMA 
                      • Monitor system status and business impacts 
                      • Triage support requests 
                      • Manage the support team 
                      • Coordinating service center resources 
                      • Orchestrate user communications
                      • Develop effective communication skills
                      • Measuring and improving the performance of the Service Center
                      • Working with other leaders and departments in the organization

                    Requirements:

                        • Reside in Colombia
                        • Complete training in the IT area, such as a bachelor's degree in Software Engineering, Computer Science or Information Technology 
                        • Higher education in related areas 
                        • Basic knowledge of English 
                        • ITIL Certification
                        • Experience in team leadership 
                        • Soft skills such as assertive communication, organization, critical analysis, creativity and innovation
                        • Ability to work in a team 
                        • Ease of learning 
                        • Empathy 
                        • Ability to work under pressure

                    We have an opportunity for technical leader to work remotely:

                     

                    - Technical Leader - Argentina (01 vacancy)

                     

                    Responsibilities:

                        • Leading and motivating a Service Desk team
                        • Leading local and remote teams 
                        • Create Service Desk processes and procedures 
                        • Draw up a service catalog 
                        • Define service metrics such as SLA, SLO, Peak and TMA 
                        • Monitor system status and business impacts 
                        • Triage support requests 
                        • Manage the support team 
                        • Coordinating service center resources 
                        • Orchestrate user communications
                        • Develop effective communication skills
                        • Measuring and improving the performance of the Service Center
                        • Working with other leaders and departments in the organization

                      Requirements:

                          • Reside in Argentina
                          • Complete training in the IT area, such as a bachelor's degree in Software Engineering, Computer Science or Information Technology 
                          • Higher education in related areas 
                          • Basic knowledge of English 
                          • ITIL Certification
                          • Experience in team leadership 
                          • Soft skills such as assertive communication, organization, critical analysis, creativity and innovation
                          • Ability to work in a team 
                          • Ease of learning 
                          • Empathy 
                          • Ability to work under pressure
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